Thank you for shopping with AcneStudiios. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy for information regarding order processing, shipping times, and delivery procedures.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, processing times may be extended.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days
  • Canada: 7–12 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 8–15 business days
  • International Orders: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to assist in locating your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: [email protected]
Website: acnestudiios.com